Privacy Policy

TenniBots is committed to protecting your privacy. If, after reading our policies, you have questions regarding the information you provide to us, please contact us.

PRIVACY:

Tennibots is the sole owner of all information we obtained on this website. Under no circumstances will we sell or rent this information to a third party. When you place an order with us, we will ask you for pertinent information such as your name, address, shipping address, phone number and email address, as well as credit card information such as your credit card number and expiration date. We use this information for the processing and tracking of your order and payment. If we encounter problems in either of these areas, we will use the information you’ve given us to contact you to correct the problem. We will also give you the opportunity to receive electronic correspondence from us regarding product literature, special sales, newsletters, etc.

Tennibots monitors all traffic throughout our site. This information is used by us internally to compile and analyze overall website statistics. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, number of clicks, etc. to analyze shopping behavior, trends, website administration and visitor movement in the aggregate. These statistics are an important tool to help us decide how to improve our website in terms of products, services, web design, etc. so that we can provide you with the most pleasing shopping experience possible.

In addition, the information you provide us is stored in Shopify database. On occasion, we will conduct market research activities and share this aggregate information with our business partners. In such cases, Tennibots requires that such companies keep strictly confidential all shared information and use it solely for market research purposes. Our customer database is also used to communicate with you on new products, services, special offers, etc. If you do not want to receive this type of communication from us, please contact us.

Our website contains links to other websites. We encourage you to read and become aware of the privacy policies of each of these other sites before providing personal information to them, as their policies may be different from ours.

You may use our  Contact Us page for inquiries and comments. In order for us to properly service you, we will ask for personal information during this process.

SECURITY:

Tennibots takes every precaution to protect the information you provide to us. When you submit sensitive information via our website, your information is protected both online and off-line.

When your sensitive information is entered, it is encrypted and is protected with encryption software called a Secure Socket Layer (SSL). This software is in use whenever you are on a secure page on our website.

In addition to SSL encryption and secure electronic commerce to protect sensitive information you provide to us online, we also protect user information off-line. All of our user information is restricted to only those employees who need the information to service your order. All Tennibots employees are fully informed about our security and privacy practices and updated as new policies are added or revised. Finally, the servers that we store your personal information on are kept in a secure environment under restricted access.